How long will it take for my order to be delivered?

Products (Prints, Decor and Stationery)

Since all our pieces are made-to-order, once ordered it will take 3-7 days for your product to be shipped.

Shirts

Our Sumher shirts require additional love and care and will take 10-15 days to be crafted and shipped.

We promise the wait will be worth it! 

What is the average delivery time?

Once shipped, the delivery usually takes 2-7 working days, depending on the delivery pin code.

What happens once I have placed my order for Sumher Shirts (Wearable Art Collection)?

Upon receipt of the order, you will receive an order confirmation and Team Sumher will reach out to you with any order updates if required. Once your order is ready to be shipped out, a tracking number will be shared with you. Please inquire if there is greater urgency to the timing of the delivery. We would love to accommodate your delivery requests if it is within our ability.

What are the delivery charges?

Free Shipping Pan-India

Do you ship internationally?

Yes we do!

Shipping rates and Delivery times for International Orders will vary according to the country the order is being delivered to. The number of items in the order may affect shipping rates as well which will be calculated during checkout.

Customers will have to cover the customs and import taxes if any. Unfortunately Sumher will not be responsible for delays during customs check.

Returns, cancellations, exchanges and refunds are not applicable on international orders.

For any further doubts with regards to international shipping please contact us at hello@sumher.com.

My order says ‘delivered’ but I haven’t received it…

If an item shows up as ‘delivered’ on our tracking system but it has not been delivered to you please contact your neighbours and local post offices, 9/10 times it has just been delivered to neighbours or being held in a postoffice nearby. If you really can’t find it please contact us and we can discuss next steps.

Can I cancel my order?

Unfortunately, we do not accept any cancellation requests.

Changes in your order and shipping information

If you have entered an incorrect pin code or contact number, please write to us at hello@sumher.comto rectify the issue. Please note that we can update the correct code or number only if the order has not been processed by our shipping partner (until the status of the order remains unfulfilled).